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Portola Hotel & Spa Monterey, Monterey

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From199US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Two Portola Plaza, Monterey, California, United States of America, 93940

Portola Hotel & Spa is located in downtown Monterey, California, just steps away from iconic attractions like Fisherman's Wharf and Cannery Row. This AAA Four-Diamond hotel features 379 newly renovated coastal-inspired guest rooms and suites. Guests can enjoy the largest day spa in Monterey County, the Spa on the Plaza, offering a variety of healing treatments. The hotel combines modern amenities with the rich history and charm of Monterey.

Location

Situated in the heart of downtown Monterey, the hotel offers easy access to the city's prominent attractions, including the Monterey Bay Aquarium and Cannery Row. Monterey Peninsula Airport is just a 10-minute drive away, while larger airports like San Francisco and San Jose International are within reasonable driving distance. The hotel provides valet and self-parking options for guests traveling by car.

Rooms

Each of the 379 guest rooms at the Portola Hotel & Spa showcases contemporary decor with coastal-inspired designs. Accommodations feature eco-friendly amenities such as sustainable mattresses, hypoallergenic bedding, and high-thread-count linens. Guests can choose from various room types, including expanded suites with spacious living areas and breathtaking views of Monterey Bay. Modern technology, such as USB outlets and flat-screen televisions, enhances the comfort of each stay.

Eat & Drink

On-site dining at the Portola Hotel & Spa includes Jacks Monterey, which serves California Cultural Cuisine with a focus on local ingredients. Guests can also enjoy craft brews and innovative pub food at Peter B's Brewpub. Both restaurants have received recognition as Blue Zones Project Approved™ establishments, emphasizing a commitment to healthy dining. Seasonal outdoor dining options are available for all guests.

Leisure & Business

The Portola Hotel & Spa provides extensive leisure facilities, including a 24-hour fitness center, an outdoor heated pool, and the Spa on the Plaza, which offers more than 40 signature treatments. With over 60,000 square feet of flexible meeting space, the hotel is well-equipped for both business and social events. Adventure awaits families with the Portola Pirate Program, aimed at engaging younger guests with treasure hunts and other activities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Disability Access
Max:
2 persons
32 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Queen Room
Max:
4 persons
32 m² 
Bed options:
2 King Size Beds
Shower
Heating
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King Room
Max:
4 persons
32 m² 
Bed options:
1 King Size Bed
Shower
Heating
Check Prices
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Monterey700 ft
Airports
Monterey Peninsula (MRY) 3.8 mi
Mineta San Jose International (SJC) 75.3 mi
Train
Morgan Hill Caltrain 38.9 mi
Bus
Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Paid Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • ATM/Cash machine
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Hiking
  • Fishing

Services

  • Valet parking
  • Pet amenities available
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Spa & wellness center
  • Jacuzzi
  • Back massage
  • Full body massage

Room features

  • Air conditioning
  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location

Two Portola Plaza, Monterey, California, United States of America, 93940
Map view
Two Portola Plaza, Monterey, California, United States of America, 93940
Nearby
Monterey
Old Fisherman's Wharf
1900 ft
Museums
Monterey Museum of Art
1700 ft
Museums
Presidio of Monterey Museum
800 ft
Parks
Monterey State Historic Park
1100 ft
412 Pacific St Next to Miis
Casa Serrano
1100 ft
Monterey Bay Coastal Trail
500 ft
Museums
The Dali Expo
500 ft
Museums
Monterey County Youth Museum
1500 ft
Events
Monterey Conference Center
100 ft
Gallery
Venture Gallery
300 ft
417 Alvarado St
Selfieville
800 ft
Monterey State Historic Park 10 Custom House Plaza
Pacific House Museum
1100 ft
201 Van Buren St
Perry House
1400 ft
525 Polk St
Cooper-Molera Adobe
1700 ft
530 Pacific St
The Old Monterey Jail
1900 ft
Monterey State Historic Park 20 Custom House Plaza
Custom House
1100 ft
Breakwater
1700 ft
Monterey Bay
Monterey Bay National Marine Sanctuary
1500 ft
Restaurants
Jacks Monterey
600 ft
2 Portola Plaza Inside the Portola Hotel & Spa
The Club Room
700 ft
2 Portola Plz
Sovino Wine Bar & Merchant
500 ft
241 Alvarado St
Starbucks
400 ft
316 Alvarado St
The Crown & Anchor
500 ft
150 West Franklin Street
Round Table Pizza
500 ft
375 Alvarado St
Montrio Bistro
700 ft
414 Calle Principal
Jamba Juice
700 ft
398 Alvarado St
Old Fisherman's Grotto
1600 ft
39 Fishermans Wharf

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
spacious rooms
exceptional service
ongoing remodeling
lack of sunbeds
7.8/10
Very good
Rooms
7.7
Location
8.6
Service
8.6
Dining
7.4
Guest reviews
7.8/10
based on 10 review
4/5 based on 4134 review
8.1
8.1/10based on 2394 review
#12 of 57 hotels in Monterey based on Tripadvisor
Matthew
United Kingdom, April  2024
6.2/10

The hotel was like being in a Motel 6, with a noticeable bad odor in the room but the street-level reception was convenient. The service was top-notch and incredibly helpful, especially accommodating gluten-free requests. The location was a bit far but worth it with a partial bay view, nestled between Fisherman's Wharf and downtown areas. The dining experience was a mix of great value and disappointment. The facilities were satisfactory overall.

Rooms
5.0
The room had a bad odor that was noticeable upon entry and during the night.
Service
9.0
The service was exceptional, with staff going above and beyond to assist guests, even finding out special recipes for specific dietary needs.
Location
7.0
The hotel was very far but had a partial bay view, making the location worth it but a bit overpriced for parking.
Dining
5.0
The dining was a mix of high prices and disappointing quality, with some items being inedible.
Facilities
6.0
The facilities were average, with nothing particularly outstanding noted.
Thomas
United Kingdom, April  2024
8.0/10

The hotel offers spacious rooms with a super comfy bed and a great shower. It's conveniently located right over the Peter's Brewpub, which stays open until midnight. The room was big enough to accommodate two double beds, but I wish they were queen-sized.

Rooms
8.0
The rooms are very spacious, with a super comfy bed and great shower.
Service
9.0
The staff was uniformly friendly, professional, helpful, and accommodating. They even helped with gluten-free options for our daughter with Celiac.
Location
7.0
The location is very good, within easy walking distance of the wharf and many attractions. However, walking outside in a bathrobe felt a bit awkward among the tourists.
Dining
8.0
The breakfast was worth paying for with delicious options. The smoked apple chicken sausage was a favorite.
Facilities
8.0
The hotel offers dry cleaning, laundry, valet parking, and pet amenities.
Bruce
United States of America, March  2024
9.0/10

I had a wonderful stay at the hotel. The rooms were well-equipped, spotlessly clean, and extremely quiet, although being under a walkway made it a little dark. The service was incredible, with the staff going above and beyond to help me with setting up a private tour and making dinner reservations. The location couldn't have been better, being so close to Monterey's attractions and within walking distance of Fishermans Wharf. The dining experience was delightful, especially enjoying the buffet, though it felt a bit overpriced. Overall, a fantastic hotel with great amenities and service.

Rooms
9.0
The rooms were well equipped, spotlessly clean, and extremely quiet, although being under a walkway made them a little dark.
Service
9.0
The service was incredible. The staff helped me set up a 17 Mile Drive private tour and made dinner reservations, going above and beyond.
Location
10.0
The location couldn't have been better, being so close to many activities and walking distance to Fishermans Wharf.
Dining
8.0
The dining experience was delightful, especially enjoying the buffet, though it felt a bit overpriced.
Facilities
9.0
The hotel offers great facilities and amenities for a comfortable stay.
Kathryn
United Kingdom, February  2024
8.6/10

The hotel is located right on the waterfront in Monterey, offering a convenient spot to reach the wharf for whale watching tours. The rooms are beautifully decorated and spacious, although some may find the courtyard view slightly obstructed. The service is consistently friendly and helpful, with staff accommodating special requests and assisting with tour arrangements. Overall, a great choice for those looking for a comfortable stay with a prime location near the attractions of Monterey.

Rooms
9.0
I absolutely loved my room! It was beautifully decorated, spacious, and had all the amenities I needed for a relaxing stay.
Service
9.0
The staff went above and beyond to make my stay enjoyable, from helping with tour bookings to engaging in friendly conversations.
Location
10.0
The location couldn't be better! Right on the waterfront and close to the bustling Fisherman's Wharf, making it easy to explore the area.
Dining
7.0
The dining options were above average, although the prices were a bit on the higher side. Still, a decent experience overall.
Facilities
8.0
The hotel offers a good range of facilities to enhance your stay, ensuring convenience and comfort during your visit.
Stephen
United Kingdom, November  2023
6.2/10

Upon arrival, the room wasn't set up in any special way, and it was quite cold at 18 degrees Celsius. Despite having reserved since November, this wasn't the warmest welcome. The service, while helpful and professional, was marred by being rudely told that our rooms were not ready and that a request is just a request. It took five requests just to get some butter, and the staff could have been more accommodating. The location was nice, close to the old Fisherman's Wharf and downtown Monterey, but lacked the expected ocean vibe. The dining experience was good, with reasonably priced options and healthy choices, although the service could be improved. Overall, the hotel offers basic amenities with room for enhancement.

Rooms
5.0
The room was cold and not prepared in any special way upon check-in.
Service
6.0
The service was helpful, but being told our rooms were not ready was off-putting.
Location
7.0
The location was nice with proximity to the Fisherman's Wharf and downtown Monterey, but lacked a seaside atmosphere.
Dining
7.0
The dining experience was good with reasonably priced options and healthy choices.
Facilities
6.0
Basic facilities were available but could be improved for a better stay.
Charlie
United Kingdom, July  2023
8.2/10

I'm delighted to share that my stay at the hotel was quite pleasant, with its convenient location near Fisherman's Wharf and museum. The rooms were spacious and clean, offering a comfortable experience. The service was exceptional, with friendly and helpful staff. While the dining options were decent, they seemed a bit overpriced. The hotel facilities were well-maintained, contributing to an overall positive experience.

Rooms
8.0
The rooms were fairly spacious and clean.
Service
9.0
The staff was incredibly friendly and helpful.
Location
8.0
The hotel's central location allowed easy access to various attractions and dining options.
Dining
7.0
The dining experience was satisfactory, but slightly on the pricey side.
Facilities
9.0
The hotel facilities were well-maintained.
Catherine
United States of America, July  2023
8.8/10

Staying at the hotel was like being in a Motel 6! The rooms were out of this world with a huge living room, dining room, bedroom, bathroom, and kitchen. However, this was my first time staying here during all the remodeling.

Rooms
9.0
The rooms were spacious and impressive, offering a lot of space and facilities.
Service
9.0
The service was exceptional, with special arrangements made promptly. The staff even went above and beyond to ensure a memorable experience.
Location
8.0
The location is at the center of downtown, just a 5-minute walk to Fisherman's Wharf. This central position made it very convenient to access whale watching tours and a variety of cafes, restaurants, and shops.
Dining
9.0
The dining experience was fantastic with a delicious array of food, including fresh fruit and a charming saloon ambiance. The omelette station and bottomless mimosas were definite highlights.
Facilities
9.0
The hotel facilities were top-notch with everything needed for a comfortable stay.
spacious rooms
ongoing remodeling
Doug
United States of America, July  2023
9.0/10

I felt lucky to have a room overlooking the courtyard with its large and clean space and a beautiful view of the harbor. The service was superb, especially when they made special arrangements for my spouse's birthday. The location was excellent, just a stone's throw away from Fisherman's Wharf and downtown Monterey. The dining experience offered healthy options, though at an additional cost. Overall, a great stay with a few minor drawbacks.

Rooms
9.0
My room was spacious, clean, and bright, offering a lovely view of the harbor.
Service
9.0
The staff was great and friendly, making special arrangements for my spouse's birthday.
Location
10.0
The hotel is in an excellent location, just minutes away from Fisherman's Wharf and a short walk to Cannery Row.
Dining
8.0
The dining experience was excellent with healthy options, but at an additional cost.
Facilities
9.0
The facilities were top-notch and provided everything I needed for a comfortable stay.
Lisa
United Kingdom, May  2023
7.8/10

The hotel had a separate building for rooms with a patio view, and though our room was hot and stuffy at times, the wow factor was undeniable. The service was helpful and courteous, offering free parking, but there were minor hiccups in communication. The location was perfect for exploring Fisherman's Wharf and downtown Monterey, with plenty of dining options within walking distance. The dining experience had its ups and downs, with some impressive aspects but room for improvement. Overall, a comfortable stay with a few minor drawbacks.

Rooms
7.0
Our room with the patio view was in a separate building, and while it could get hot and stuffy, the overall setup still had a wow factor.
Service
8.0
The service was very helpful and courteous, offering free parking. However, there were some miscommunications that could have been avoided.
Location
9.0
The location was fantastic for exploring both Fisherman's Wharf and downtown Monterey, with numerous dining options within walking distance.
Dining
7.0
The dining experience had its highs and lows, with room for improvement despite some standout aspects.
Facilities
8.0
The facilities were satisfactory, offering essential services for a comfortable stay.
James
United Kingdom, May  2023
9.0/10

The hotel offers a cozy and well-equipped room with a lovely harbor view, making the stay especially charming at night. Despite being smaller than some we visited during our trip, it comfortably accommodated all four of us. The service was top-notch, with friendly staff and tasty food choices. Its location is unbeatable, within walking distance of restaurants and key attractions. The dining experience was delightful, showcasing favorites like smoked apple chicken sausage.

Rooms
8.0
The room was smaller than other stays on our trip but still plenty big enough for the four of us, comfortable, and well-equipped with a harbor view that was lovely, especially at night.
Service
9.0
The staff were friendly, and I received a very comprehensive and personalized walkthrough of all the things to see along the California coast. Services like dry cleaning, laundry, valet parking, and pet amenities were available, making the stay hassle-free.
Location
10.0
The location was ideal, just a stone's throw away from Fisherman's Wharf and downtown restaurants. Buying tickets to the aquarium through the lobby was super easy, and there were many dining options within reach, including a Starbucks nearby.
Dining
9.0
Dining was perfect, offering all my favorites, including smoked apple chicken sausage. The onsite brewery with its diverse beer menu added to the dining pleasure.
Facilities
9.0
The facilities were well-maintained and included a variety of amenities to enhance the stay, ensuring a comfortable experience.
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Rooms and Guests2 Guest, 1 Room